Gene­ral Terms and Con­di­ti­ons of Busi­ness of GSI Office Manage­ment GmbH

Terms and Conditions

Pro­ducts, ser­vices and soft­ware licen­ces for WiNPAT

A Con­trac­tu­al foundations

1 Scope

The­se Terms and Con­di­ti­ons of Busi­ness app­ly to all con­trac­tu­al rela­ti­onships and pre-con­trac­tu­al nego­tia­ti­ons with our cus­to­mers, regard­less of the natu­re and scope of the ser­vice as part of ongo­ing and future busi­ness relationships.

2 Exclu­si­vi­ty

Our Terms and Con­di­ti­ons of Busi­ness app­ly exclusively.
Any con­flic­ting terms and con­di­ti­ons of busi­ness of our con­trac­tu­al part­ners or third par­ties are only valid if GSI expli­cit­ly agrees to their vali­di­ty in wri­ting. If you do not agree to them, you must advi­se GSI in wri­ting imme­dia­te­ly. In this case, we reser­ve the right to with­draw our offer wit­hout such action giving rise to any claims against us of any kind. We expli­cit­ly reject any refe­rence to your own terms and con­di­ti­ons of busi­ness con­tai­ned in any form.

3 Con­clu­si­on of the con­tract and writ­ten form

As a gene­ral rule, we will only enter into a con­trac­tu­al obli­ga­ti­on if the natu­re and scope of the ser­vice and con­side­ra­ti­on have been defi­ned in wri­ting by both par­ties. Later ver­bal chan­ges and addi­ti­ons will only be effec­ti­ve if they are sub­se­quent­ly con­firm­ed in wri­ting. he same appli­es to decla­ra­ti­ons of intent, par­ti­cu­lar­ly objec­tions, remin­ders and com­plaints rela­ting to the con­trac­tu­al rela­ti­onship. Both par­ties to the con­tract must reser­ve the right in wri­ting to impo­se con­trac­tu­al pen­al­ties. This clau­se can only be sus­pen­ded by means of an expli­cit writ­ten agreement.

B Pro­vi­si­on of software

4 Licence and scope of use

In its capa­ci­ty as the rights hol­der, GSI grants the cus­to­mer the non-trans­fera­ble, non-exclu­si­ve right to use the soft­ware and docu­men­ta­ry mate­ri­al spe­ci­fied in the order and/or invoice for an inde­fi­ni­te peri­od. Con­trac­tu­al use is defi­ned as fol­lows. Copy­ing ins­truc­tions or data for a pro­gram by ente­ring them at a ter­mi­nal, trans­fer­ring them from sto­rage units or data car­ri­ers to the agreed hard­ware for the pur­po­se of pro­ces­sing, as well as making a copy in machi­ne-rea­da­ble for­mat as a data back­up. The area of deploy­ment, per­for­mance and all other spe­ci­fic pro­per­ties of the pro­gram are defi­ned exclu­si­ve­ly in the pro­duct spe­ci­fi­ca­ti­on enc­lo­sed with the offer. Details in bro­chu­res and/or adver­ti­sing mate­ri­al are non-bin­ding, par­ti­cu­lar­ly becau­se the pro­ducts are sub­ject to con­stant modi­fi­ca­ti­on and the infor­ma­ti­on may also rela­te to future deve­lo­p­ments. he cus­to­mer acqui­res the right to use the soft­ware at as many work­sta­tions con­nec­ted in a local net­work as he has paid licence fees for. The assess­ment basis for this is the num­ber of licen­ces lis­ted in the asso­cia­ted invoice as well as any spe­cial agree­ments that may have been made (volu­me dis­counts, unrest­ric­ted licen­ces, etc.). Work­sta­tions on the net­work also include home office sta­ti­ons forming part of the net­work, por­ta­ble com­pu­ters tem­po­r­a­ri­ly con­nec­ted to the net­work as well as remo­te work desks. If such work desks mere­ly ser­ve as a sub­sti­tu­te for work­sta­tions con­nec­ted to the local net­work, no addi­tio­nal work desk licence is requi­red for them. If the agreed num­ber is excee­ded, error-free ope­ra­ti­on can­not be gua­ran­teed. Use of the soft­ware on por­ta­ble com­pu­ters is also dee­med to be simul­ta­neous operation.

5 Pro­per­ty rights

GSI indem­ni­fies the cus­to­mer against all claims asser­ted against him in con­nec­tion with the use of the soft­ware due to breach of copy­rights, patents or other intellec­tu­al pro­per­ty rights, provided

  • the cus­to­mer informs GSI imme­dia­te­ly of all char­ges of inf­rin­ge­ments rai­sed against him.
  • the cus­to­mer does not ack­now­ledge any such claims wit­hout the agree­ment of GSI.
  • the cus­to­mer per­mits GSI to con­duct all nego­tia­ti­ons and pro­cee­dings and gives GSI the neces­sa­ry sup­port alt­hough all cos­ts asso­cia­ted with the nego­tia­ti­ons and any court cases will be for GSI’s account.

The obli­ga­ti­on descri­bed abo­ve will not app­ly if the breach of copy­right or patent or any other legal impairm­ents are due to the fact that the soft­ware or parts of it have been used with devices or pro­grams not sup­pli­ed or their com­bi­ned use has not been agreed by GSI. The abo­ve pro­vi­si­ons defi­ne GSI’s enti­re lia­bi­li­ty in con­nec­tion with the breach of copy­rights, patents or other intellec­tu­al pro­per­ty rights. In the event of claims alre­a­dy asser­ted or to be expec­ted due a breach of copy­rights, patents or other intellec­tu­al pro­per­ty rights, GSI will be entit­led to chan­ge or replace the devices or pro­grams in order to pre­vent any breach. The per­for­mance of the soft­ware sys­tem sup­pli­ed by GSI may not be redu­ced as a result. If use of the soft­ware or parts of it is for­bidden on the basis of a court order or in GSI’s judgment, the­re is a thre­at of a lawsu­it due to a breach of pro­per­ty rights, GSI may opt at its own expen­se and exclu­ding all other rights of the cus­to­mer to:

  • Chan­ge the pro­grams in such a way that they no lon­ger breach any pro­per­ty rights;
  • Pro­cu­re the customer’s right to con­ti­nue using the systems;
  • Replace the rele­vant pro­grams with pro­grams that do not breach any pro­per­ty rights and which eit­her meet the customer’s requi­re­ments or are equi­va­lent to the pro­grams replaced;
  • With­draw the pro­grams or parts of them and refund the (if appli­ca­ble pro rata) purcha­se pri­ce to the cus­to­mer after deduc­ting an appro­pria­te amount for their use and their depre­cia­ti­on in value, less any dama­ges incur­red by the cus­to­mer as a result.

6 Title and copyrights

The soft­ware given to the cus­to­mer remains the pro­per­ty of GSI tog­e­ther with all docu­men­ta­ti­on. GSI remains the owner of all copy­rights and rights of use to the pro­grams given to the cus­to­mer inclu­ding asso­cia­ted docu­men­ta­ry mate­ri­al in each case even if the cus­to­mer chan­ges them or com­bi­nes them with his own pro­grams and/or tho­se of a third par­ty. In the case of such chan­ges or com­bi­na­ti­ons and if copies are made, the cus­to­mer will attach a cor­re­spon­ding copy­right noti­ce. Chan­ges and exten­si­ons to the pro­gram code car­ri­ed out at the request and expen­se of the cus­to­mer, beco­me the pro­per­ty of GSI and can be made available to other cus­to­mers. The rights to use pro­gram enhance­ments will be assi­gned to GSI. The buy­er her­eby accepts the assign­ment. The cus­to­mer is only entit­led to chan­ge the pro­gram code with the pri­or writ­ten agree­ment of GSI. Agree­ment may only be refu­sed for good cau­se. The cus­to­mer will pro­vi­de GSI with a copy of such chan­ges on a data car­ri­er or in prin­ted form tog­e­ther with all neces­sa­ry infor­ma­ti­on. Any explo­ita­ti­on of the chan­ged ver­si­on of the pro­gram requi­res the customer’s agree­ment. If chan­ged pro­grams or dif­fe­rent pro­grams not pro­cu­red by GSI are used by the cus­to­mer or third par­ties, and the working of the sys­tem is impai­red as a result, GSI will not be lia­ble for any dama­ge incurred.

7 Pay­ments

The cus­to­mer is obli­ged to pay a one-off licence fee for use of the soft­ware for an inde­fi­ni­te peri­od. The level of the licence fee will be based on the cur­rent pri­ce list or any sepa­ra­te agree­ments rea­ched as shown in the order or invoice. The licence fee will be due imme­dia­te­ly upon deli­very of the soft­ware with no deduc­tions. The fee for main­tai­ning the soft­ware is due on deli­very and will be char­ged every six months in advan­ce. All other ser­vices char­ged in con­nec­tion with this con­tract will be bil­led month­ly but no later than on pro­vi­si­on of the ser­vice. Unless other­wi­se agreed, the cus­to­mer will make pay­ments imme­dia­te­ly to a bank account belon­ging to GSI. If the cus­to­mer falls into arre­ars by more than 14 days with respect to due pay­ments, GSI will be entit­led to char­ge default inte­rest at the rate of 8%.

8 Obli­ga­ti­ons of the customer

The pro­grams and docu­men­ta­ti­on mate­ri­al ent­rus­ted to the cus­to­mer may not be made available in part or in who­le to third par­ties if the­re are grounds for suspec­ting pos­si­ble misu­se. The cus­to­mer may not alter GSI’s mar­kings, copy­right and pro­prie­ta­ry noti­ces to the pro­grams in any shape or form. The cus­to­mer must ensu­re that all pro­gram mate­ri­al, docu­men­ta­ti­on, ope­ra­ting ins­truc­tions and know­ledge spe­ci­fic to the pro­grams is kept con­fi­den­ti­al with respect to the out­side world. This includes any docu­ments which have been made available to the cus­to­mer in ful­film­ent of this con­tract, but not inclu­ding adver­ti­sing mate­ri­al and its con­tent. He must obli­ga­te his employees to main­tain the same level of con­fi­den­tia­li­ty. This duty of con­fi­den­tia­li­ty also appli­es bey­ond the term of the con­tract, regard­less of whe­ther the con­trac­tu­al rela­ti­onship was ter­mi­na­ted pre­ma­tu­re­ly for any par­ti­cu­lar reason. The duty of con­fi­den­tia­li­ty also covers a ban on publi­shing extra­cts from the mate­ri­al or quo­tes. Any breach of the duty of con­fi­den­tia­li­ty is only per­mit­ted with GSI’s pri­or writ­ten appr­oval. The cus­to­mer under­ta­kes to reim­bur­se GSI for any dama­ges incur­red by a breach of the abo­ve pro­vi­si­ons in the event of gross negli­gence, to a maxi­mum amount equi­va­lent to the pri­ce of the licence, except in the case of wilful action. The cus­to­mer is obli­ged to inde­pendent­ly ensu­re suf­fi­ci­ent data back­ups after pri­or war­ning by GSI befo­re a GSI employee makes chan­ges to the con­fi­gu­ra­ti­ons on the customer’s live server.

9 Ter­mi­na­ti­on

GSI can ter­mi­na­te the con­tract with imme­dia­te effect if the cus­to­mer is more than two months in arre­ars with the agreed pay­ment of the licence fee, and/or the cus­to­mer – after a writ­ten war­ning – con­ti­nues to breach a pro­vi­si­on of the­se Gene­ral Terms and Con­di­ti­ons of Busi­ness or other rules con­tai­ned in sepa­ra­te con­tracts. The cus­to­mer is only entit­led to ter­mi­na­te this con­tract becau­se GSI is delay­ed in pro­vi­ding per­for­mance or due to defects that can­not be reme­di­ed if GSI has fai­led to meet its obli­ga­ti­ons and if he has pre­vious­ly issued GSI with a writ­ten war­ning and a sui­ta­ble peri­od of time has elap­sed in which the breach of con­tract com­plai­ned about has not been reme­di­ed. Within a dead­line of five days after ter­mi­na­ti­on of the licence, the cus­to­mer will des­troy all pro­grams, copies, asso­cia­ted mate­ri­al inclu­ding any modi­fied or com­bi­ned pro­grams, unless they have to be retai­ned due to sta­tu­to­ry regu­la­ti­ons. The cus­to­mer will con­firm their des­truc­tion or reten­ti­on due to sta­tu­to­ry pro­vi­si­ons within 30 days wit­hout being reques­ted to do so. He will also grant GSI the right to check whe­ther this pro­vi­si­on is adhe­red to.

C Soft­ware exten­si­on and adaptation

10 Hand­ling

GSI will extend and adapt the soft­ware sup­pli­ed as defi­ned in the order. The cus­to­mer will pro­vi­de GSI with all the infor­ma­ti­on requi­red to pro­du­ce the soft­ware in a clear, writ­ten for­mat and at GSI’s request will also explain it ver­bal­ly. If the cus­to­mer dis­co­vers that requi­re­ments ana­ly­ses, per­for­mance spe­ci­fi­ca­ti­ons or state­ments of requi­re­ments do not match the requi­re­ments actual­ly deman­ded by the cus­to­mer, he will imme­dia­te­ly noti­fy GSI of this fact in wri­ting and sub­mit alter­na­ti­ve pro­po­sals. The par­ties will then deci­de by mutu­al agree­ment on adding to or alte­ring the requi­re­ments. The cus­to­mer will meet all his duties of coope­ra­ti­on spe­ci­fied here free of char­ge. If GSI estab­lishes that details or infor­ma­ti­on pro­vi­ded by the cus­to­mer are erro­n­eous, incom­ple­te or not appro­pria­te for car­ry­ing out the order, it will imme­dia­te­ly draw the customer’s atten­ti­on to this fact in wri­ting. The cus­to­mer will take an imme­dia­te decis­i­on on any chan­ge resul­ting from such noti­ce to the ext­ent that it rela­tes to the pro­cess of wri­ting the soft­ware. As soon as the con­tract has been con­cluded, each par­ty will nomi­na­te a com­pe­tent per­son aut­ho­ri­sed to bring about decis­i­ons in con­nec­tion with the pro­duc­tion of the software.

11 Requests for changes

As long as the soft­ware has not been deli­ver­ed by GSI, the cus­to­mer can request a chan­ge in the requi­re­ments in wri­ting at any time as long as the request for a chan­ge is in reasonable pro­por­ti­on to the over­all order and is based on objec­ti­ve con­side­ra­ti­ons. GSI will enact this request for a chan­ge unless it is unre­asonable to expect it to do so due to the spe­ci­fic ope­ra­ting situa­ti­on. If such a request for a chan­ge by the cus­to­mer leads to a situa­ti­on whe­re the con­trac­tu­al balan­ce bet­ween per­for­mance and con­side­ra­ti­on is more than insub­stan­ti­al­ly impai­red, the con­trac­ting par­ties will imme­dia­te­ly agree a writ­ten modi­fi­ca­ti­on of the con­trac­tu­al arran­ge­ments with regard to the essen­ti­al con­tent of the con­tract (par­ti­cu­lar­ly remu­ne­ra­ti­on, lead time, etc.). If the par­ties are unable to reach an agree­ment within four weeks from receipt of the request for a chan­ge by GSI, the order will be car­ri­ed out wit­hout taking the request for a chan­ge into consideration.

D Deli­very, appr­oval, war­ran­ty and liability

12 Deli­very, sche­du­le and installation

As a gene­ral rule, deli­very dates and deli­very peri­ods repre­sent non-bin­ding gui­de­lines in terms of the sche­du­le unless they have been expli­cit­ly agreed in wri­ting as fixed dates.

As a gene­ral rule, a stan­dard ver­si­on of the soft­ware to be sup­pli­ed will be instal­led. The stan­dard soft­ware will only be exten­ded or modi­fied if this has been spe­ci­fied accor­din­gly in the order in wri­ting. Instal­la­ti­on will be per­for­med in con­sul­ta­ti­on with the cus­to­mer. For this pur­po­se, the cus­to­mer will nomi­na­te a cont­act in wri­ting as soon as the con­tract has been con­cluded. Imme­dia­te­ly upon con­clu­si­on of the con­tract, the cus­to­mer will hand over to GSI all the docu­men­ta­ti­on from which GSI can see the cur­rent con­fi­gu­ra­ti­on of the hard­ware / ope­ra­ting sys­tem plat­form which the cus­to­mer is curr­ent­ly using. If GSI estab­lishes that the con­fi­gu­ra­ti­on needs to be chan­ged, this chan­ge must be car­ri­ed out befo­re instal­la­ti­on of the soft­ware at the expen­se and risk of the cus­to­mer. The cus­to­mer is obli­ged to pro­vi­de all the coope­ra­ti­ve ser­vices requi­red to imple­ment the soft­ware. In par­ti­cu­lar, this includes faci­li­ta­ting access to the hard­ware as well as free pro­vi­si­on of test data and com­pu­ting time in accordance with GSI’s requi­re­ments and the free pro­vi­si­on of an expert employee who can car­ry out the neces­sa­ry tests or review adjus­t­ments. On con­clu­si­on of the con­tract, GSI will pro­vi­de the cus­to­mer with a copy of the latest ver­si­on of the licen­sed pro­duct gene­ral­ly offe­red by GSI on an appro­pria­te data car­ri­er, sent to the address spe­ci­fied as the deli­very address. GSI reser­ves the right to adapt the spe­ci­fi­ca­ti­ons of the licen­sed pro­duct, e.g. to meet tech­ni­cal deve­lo­p­ments, chan­ges to the laws or future mar­ket requi­re­ments. A print-out of the ope­ra­ting manu­al will be sup­pli­ed with the soft­ware. It ser­ves to learn how to run the pro­gram as well as to ans­wer ques­ti­ons in this con­nec­tion. The ope­ra­ting manu­al remains the pro­per­ty of GSI and may only be used by the cus­to­mer for the pur­po­se agreed. If the soft­ware or manu­al is lost, GSI will sup­p­ly a repla­ce­ment copy at cost pri­ce. GSI only gua­ran­tees that the soft­ware will run fault­less­ly on hard­ware sys­tems which it has appro­ved. Appr­oval will be dee­med to have been issued when GSI installs the pro­gram on a hard­ware sys­tem belon­ging to the customer.

13 Accep­tance

After instal­la­ti­on and test­ing, GSI will inform the cus­to­mer in wri­ting that the parts of the soft­ware that have been exten­ded or modi­fied by com­pa­ri­son with the stan­dard ver­si­on are ful­ly func­tion­al and it will request the cus­to­mer to issue its accep­tance. The cus­to­mer can thereu­pon test the soft­ware. If the con­di­ti­ons for accep­tance have been met, the cus­to­mer will imme­dia­te­ly inform GSI in wri­ting of its accep­tance, but no later than within 30 days of GSI’s writ­ten noti­fi­ca­ti­on. If the cus­to­mer does not issue accep­tance, GSI will be entit­led to set a dead­line of 10 days to issue con­fir­ma­ti­on of accep­tance. The clock starts run­ning on receipt of the let­ter by the cus­to­mer. Accep­tance will be dee­med to have been issued if the cus­to­mer fails to suf­fi­ci­ent­ly spe­ci­fy in wri­ting the reasons for refu­sing accep­tance befo­re the dead­line expires.

14 War­ran­ty

GSI will pro­vi­de a gua­ran­tee for a peri­od of 12 months from the time of han­do­ver that the soft­ware will essen­ti­al­ly meet the descrip­ti­on in the manu­al or docu­men­ta­ti­on with regard to the way in which it works. GSI will only be lia­ble for pro­mi­sed fea­tures if any such pro­mi­se is given in the form of an expli­cit assu­rance in wri­ting. GSI points out that the cur­rent sta­te of the art does not per­mit com­pu­ter soft­ware to be pro­du­ced with zero errors. If an error occurs in the soft­ware, the cus­to­mer will be obli­ged to report it in wri­ting to GSI within 2 weeks. GSI will then be free to reme­dy the error within an appro­pria­te peri­od of time by making a maxi­mum of three repla­ce­ment deli­veries or per­forming reme­di­al work a maxi­mum of three times. If GSI is unsuc­cessful in reme­dy­ing the fault, the cus­to­mer can choo­se bet­ween redu­cing the purcha­se pri­ce or can­cel­ling the con­tract. If the pro­gram docu­men­ta­ti­on gives unam­bi­guous infor­ma­ti­on on how to ana­ly­se the pro­blem and clear ins­truc­tions on how to reme­dy it, and if the fault is the­r­e­fo­re one which is based on faul­ty ope­ra­ti­on, GSI will be entit­led to demand reim­bur­se­ment of its expen­ses incur­red in inves­ti­ga­ting the cla­im. The gua­ran­tee covers the reme­dy­ing of errors in the pro­gram code, but not the rem­oval of faults occur­ring as a result of exter­nal effects for which GSI is not respon­si­ble, ope­ra­ting errors or chan­ges not car­ri­ed out by GSI. An incon­se­quen­ti­al reduc­tion or rest­ric­tion in the usa­bi­li­ty or per­for­mance of the pro­gram does not con­sti­tu­te an error. If it is genui­ne­ly impos­si­ble to reme­dy a fault or it is unre­asonable to expect GSI to do so on eco­no­mic grounds, GSI will be entit­led to install a work­around if this leads to an accep­ta­ble solu­ti­on of the pro­blem. GSI gives no gua­ran­tee that the soft­ware will meet the customer’s spe­cial requi­re­ments of that it will work with the customer’s pro­grams or hard­ware instal­led on the customer’s premises.

15 Trai­ning

GSI will teach the cus­to­mer the know­ledge and infor­ma­ti­on requi­red to use the soft­ware sup­pli­ed on a user level as part of its trai­ning. Unless other­wi­se agreed in wri­ting, the trai­ning will be held in the customer’s trai­ning rooms. If the trai­ning is held on the customer’s pre­mi­ses, he will be obli­ged to pro­vi­de suf­fi­ci­ent tech­ni­cal equip­ment requi­red for the trai­ning free of char­ge. Tho­se atten­ding the trai­ning must pos­sess basic PC know­ledge. If GSI incurs accom­mo­da­ti­on cos­ts or other expen­ses as part of the trai­ning, such out­lays must be reim­bur­sed by the cus­to­mer on sub­mis­si­on of receipts. Tra­vel expen­ses will be reim­bur­sed by the cus­to­mer on sub­mis­si­on of receipts.

16 Rest­ric­tions on lia­bi­li­ty and expi­ra­ti­on of sta­tu­te of limitations

GSI will be lia­ble wit­hout rest­ric­tion for dama­ges cau­sed by legal defi­ci­en­ci­es and fail­ure to pro­vi­de pro­mi­sed fea­tures. Lia­bi­li­ty for initi­al inca­pa­ci­ty, delay and impos­si­bi­li­ty is limi­t­ed to five times the sum of the order and limi­t­ed to dama­ges which can be typi­cal­ly expec­ted to occur when pro­vi­ding soft­ware. Other­wi­se GSI will only be lia­ble for wilful intent and gross negli­gence inclu­ding by its manage­ment and vica­rious agents unless a duty is brea­ched the obser­van­ce of which is of cru­cial importance for achie­ving the pur­po­se of the con­tract (car­di­nal duty). If a car­di­nal duty is brea­ched, GSI will also be lia­ble for slight negli­gence. Howe­ver, the rest­ric­tion of lia­bi­li­ty for initi­al inca­pa­ci­ty must be appli­ed. Lia­bi­li­ty for loss of data is limi­t­ed to the typi­cal cost of res­to­ring the data which would be incur­red if back-up copies had been regu­lar­ly made in reflec­tion of the risk level. Lia­bi­li­ty under the Pro­duct Lia­bi­li­ty Act remains unaf­fec­ted. Strict lia­bi­li­ty on the part of GSI under Sec­tion 538 (1) of the Ger­man Civil Code is expli­cit­ly excluded. The sta­tu­te of limi­ta­ti­ons for imma­te­ri­al con­trac­tu­al brea­ches is limi­t­ed to two years.

E Rights on ter­mi­na­ti­on of use

17 Return of property

On ter­mi­na­ti­on of the con­tract, all items which we have pro­vi­ded the cus­to­mer for his use, in par­ti­cu­lar ren­ted or lea­sed hard­ware, must be retur­ned to us with the trans­port and insu­rance cos­ts to be paid for by our customer.

18 Soft­ware

In the case of soft­ware for which usa­ge rights are only gran­ted with rest­ric­tions, such soft­ware must be retur­ned at the end of the con­tract tog­e­ther with data car­ri­ers if it is instal­led on data car­ri­ers belon­ging to us, and other­wi­se it must be dele­ted on the customer’s own data car­ri­ers and the dele­ti­on log sent to us.

19 Docu­men­ta­ti­on

All mate­ri­al forming part of the docu­men­ta­ti­on – inclu­ding source pro­grams and deve­lo­p­ment docu­men­ta­ti­on – must be retur­ned to us in the ori­gi­nal tog­e­ther with all copies made of it.

20 Con­fir­ma­ti­on of com­ple­te return

On request, we are entit­led to for­mal con­fir­ma­ti­on that all obli­ga­ti­ons to return items have been com­ple­te­ly ful­fil­led in com­pli­ance with the contract.

F Ancil­la­ry provisions

21 Choice of juris­dic­tion, place of per­for­mance and place of jurisdiction

All our busi­ness rela­ti­onships with our cus­to­mers are sub­ject exclu­si­ve­ly to the law of the Fede­ral Repu­blic of Ger­ma­ny. If this law refers to for­eign legal juris­dic­tions, such refe­ren­ces will be inva­lid. Appli­ca­ti­on of the UN Con­ven­ti­on on Con­tracts for the Inter­na­tio­nal Sale of Goods (UNCI­TRAL) is expli­cit­ly excluded. The place of ful­film­ent for pro­ducts and ser­vices is the loca­ti­on con­trac­tual­ly agreed as the deli­very address, Munich in the event of doubt. The place of ful­film­ent for pay­ments is the place of pay­ment spe­ci­fied in the invoice. The place of juris­dic­tion for both par­ties is Munich, but GSI will be entit­led to elect to assert its own claims at the place of juris­dic­tion of our part­ner. If GSI’s con­trac­tu­al part­ner is not a regis­tered trader, sta­tu­to­ry regu­la­ti­ons will apply.

22 Severa­bi­li­ty Clause

Should indi­vi­du­al clau­ses of the­se con­trac­tu­al con­di­ti­ons or any indi­vi­du­al side agree­ments con­cluded, be whol­ly or par­ti­al­ly inva­lid, this will not affect the vali­di­ty of the remai­ning clau­ses. The inva­lid clau­se will be repla­ced by a dif­fe­rent clau­se which most clo­se­ly appro­xi­ma­tes to the finan­cial pur­po­se of the inva­lid pro­vi­si­on and which in turn is valid.

For our pro­duct IP Now the “IT Ser­vices Agree­ment” applies.

Gene­ral Terms and Con­di­ti­ons | Patent Soft­ware | GSI Office Management